Category Archives: Funeral Home Education

Recap of the 2014 National Funeral Directors Association Convention

Posted by Ashley Montroy

October – the one month out of the year where many of our staff members board a plane to attend the largest funeral director convention in the world. A time where weeks before are about putting the final details on the booth, getting everything ready to ship and (me personally) praying it all arrives without a hiccup.

This year, we traveled to the one-of-a-kind Nashville, Tennessee. This is by far one of my favorite cities to travel to. Although the trip down and spending 17 hours in airports due to weather was not the most enjoyable for half of the team (while the other half was stuck in NY overnight), once we were there it was smooth sailing! The 4 days spent in Nashville have us now all looking back smiling, sometimes chuckling, but always thinking how great of a trip it really was. I will speak on behalf of the entire FrontRunner team and say that there were definitely some highlights to this year’s show:

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3 Things to Do at the 2014 NFDA Convention in Nashville

Posted by Ashley Montroy

If you’re making your final travel arrangements to visit Nashville next week for the 2014 National Funeral Directors Association International Convention & Expo; I’d say you’re one very lucky person. Consider the words of one such fortunate visitor who said, “There is such a cool vibe in Nashville. It has the excitement of a big city, but also has this amazing small town feel”; who then goes on to say, “…the real magic happens at night…The lights, the energy, the music, how could you not love this town?”

Music City CenterThat quotation came from the Nashville Music City website, which features a collection of quotes from various visiting musicians and personalities (like Willie Geist, who simply said, “Nashville, man. That’s the place to be”). I’ve got to agree with him: Nashville is, hands down, one of my all-time favorite cities.

It’s definitely the place to be, and you’re going to be there soon. But what do I think you should do there? I’ve got a list of three things with some links to check out what one of our partners, ASD recommends you do as well. Regardless of what you decide to do – we can’t wait to see you!

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FrontRunner Announces New $1.6-Million Dollar Training Facility to Help Funeral Professionals Learn, Grow and Better Their Businesses

Posted by FrontRunner Professional

training1As the technological demands on funeral professionals continue to evolve, FrontRunner Professional is creating an opportunity to jump ahead of the curve. Clients will have the opportunity to strategically position themselves to conquer new challenges and meet their communities’ expectations.

FrontRunner has acquired a new 6,500 square foot, $1.6-million dollar facility that will house the new Technology and Training Center. The center represents Frontrunner’s ongoing commitment to set a higher standard, and provides all the tools and resources to help clients truly excel in today’s market.

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Online Grief Support: How to Truly Help Those in Mourning

Posted by Kim Stacey

Sculpted AngelFrontRunner has given me the wonderful opportunity to write on the topics of grief and bereavement in the process of developing two, year-long email series and a library of related articles.

I am resolute in my belief that I don’t want to write fluff. Instead, it is my intention to provide readers with practical information they can really use. Yet, I know the inspiring and thoughtful insights of others are important so I’ve included words written by both modern and classical authors and philosophers. Their thoughts are an ideal springboard for topical discussion.

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How families are connecting to share stories and say goodbye

Posted by FrontRunner Professional

Sharing storiesStories. We love them, We’ve always loved them. Even ‘history’ as a word comes from ‘his’ ‘story.’ We like to hear them, and we like to share them. The stories we like most are the ones involving those we love. Those colorful characters and plot twists make up the text of our life stories, and sharing those stories brings us greater connection to each other.

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7 Deadly Mistakes Funeral Homes Make On Social Media

Posted by FrontRunner Professional

If your funeral home is on Facebook, it’s crucial to make sure you aren’t making any mistakes that could hurt your firm’s social presence. You might not even be aware that what you are doing is wrong. If you’re unsure of what you should or shouldn’t be doing on social media then take a look at these 7 Deadly Mistakes Funeral Homes Make On Social MediSocial_Media_Collagea.

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The Remarkable Opportunity within the Pet Loss Information Gap

Posted by Kim Stacey

Pet Loss OpportunitiesI’ve been thinking a lot lately about what’s called the “Information Gap” — a surprising phenomenon in this age of information overload. Basically, the gap divides the “information haves” — those folks with access to information and the skills to use it, and the “information have-nots”, who (for one or more of three reasons) haven’t a clue. What’s so important about this gap? It’s where opportunity resides. And the emerging pet loss profession was born in this gap, and offers amazingly profitable opportunities for funeral professionals because it fills a growing need among pet owners.

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Koch Funeral Home Wins the “Extreme Funeral Home Makeover Online Edition” Valued at Over $20,000!

Posted by Ashley Montroy

Koch Funeral Home wins NFDA 2013 Contest!

Koch Funeral Home in State College, Pennsylvania is not only celebrating its 100th anniversary in 2013, Owner & President, Glenn Fleming is the winner of the “Extreme Funeral Home Makeover Online Edition!”

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A Poem To Honor Funeral Directors From mysendoff.com

Posted by FrontRunner Professional

Funeral professionals are very often the unsung heroes who act as a guiding light, helping families through the darkest of times when a death occurs. Few of us realize the positive impact that they provide until we are guided through a loss by a professional funeral director.

Funeral directors are a shoulder of comfort, trusted confidants who share their experiences with death to help others understand their loss. These caring professionals help reinforce the value of honoring a life lived while also easing the burden of those left behind.

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A Conversation about Seniors and Social Media

Posted by Kim Stacey

OK. I’ve got a confession to make. Even though I’m only 59, and nowhere near retirement (like many Americans, for me that possibility is very remote), I’m a member of AARP, the American Association of Retired Persons.

Maybe they wore me down with regular direct mail promotions, or maybe I fell for the idea of receiving big discounts on products and services; either way, I’m a member. Not a proud member, necessarily, but a member nonetheless.(And chances are I’ll stay one until the bitter end; hopefully taking advantage of big travel discounts for all those international jaunts on my Bucket List.)

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