As the technological demands on funeral professionals continue to evolve, FrontRunner Professional is creating an opportunity to jump ahead of the curve. Clients will have the opportunity to strategically position themselves to conquer new challenges and meet their communities’ expectations.
FrontRunner has acquired a new 6,500 square foot, $1.6-million dollar facility that will house the new Technology and Training Center. The center represents Frontrunner’s ongoing commitment to set a higher standard, and provides all the tools and resources to help clients truly excel in today’s market.
The new state-of-the-art facility will feature a robust schedule of weekly training sessions, advanced marketing presentations, skills workshops, and other key topics designed to help clients grow their businesses.
“With all of our new solutions and business systems that are guaranteed to increase market share, the timing of the new Technology and Training Center is more critical to our clients’ success than ever,” says Ashley Montroy, FrontRunner Marketing Director. “FrontRunner has always had all the solutions and services to truly be the only technology partner that firms will ever need. The addition of the new Technology and Training Center now sets the bar even higher.”
It’s one thing to have a technology solution; it’s even more important to understand the full capabilities of the solution. Each new solution sold will now include a full-day of training at the center at no cost, significantly increasing the value of the software. Existing clients can also attend for refresher trainings and to learn how to maximize all the features their systems include and expand their market share.
While FrontRunner’s current practice of training covers the basics and the support mechanism is in place to help whenever needed, the new center provides an amazing opportunity to receive personalized and in-person training. The immersed environment allows funeral professionals to thoroughly learn how everything works and utilize the system to its full potential. They can then return to their firms with tools and know-how to succeed.
The courses offered will focus on four different categories: FrontRunner Solutions, Cremation Business Solutions & Strategies, Pet Loss Business Solutions & Strategies, and Dominating in the Online World. Each category is broken down into various sections that will help clients learn more about their funeral home website, online memorialization options, records management, creating showrooms, search engine optimization, protecting their firms online, marketing, and expanding markets. The schedule of two and three day sessions will be released this summer.
The FrontRunner Professional Technology and Training Center will also showcase all FrontRunner products and feature the new Wyland Tribute Art Gallery that will be open to visitors from around the world. Located in Kingston, Ontario – in the heart of the 1000 Islands – the center is nestled in a historic waterfront community making visits as memorable as they are educational. The adjoining Delta Hotel will act as FrontRunner’s corporate accommodations partner, making everything conveniently located. And, with Kingston’s downtown bustling with great theater, events, restaurants, bars, and nightspots, visitors will want to extend their stays.
“FrontRunner will celebrate its 20th anniversary this year and the new facility marks a crowning achievement in our evolutionary path. We have been providing innovative solutions, underpinned by integrity and professionalism since 1994,” explains Kevin Montroy, FrontRunner CEO and Founder. “While other technology firms allow themselves to be bought and sold, FrontRunner continues to be a family owned company remaining true to our clients and our profession since 1994.”
“The future will continue to bring new challenges to funeral professionals. With those challenges will come great opportunity for those who align themselves with a strategically focused technology partner that does more than just peddle websites or management software,” adds Montroy.
Stay tuned for the release of the training center schedule of events. If you have any questions in the meantime, please contact us today to learn how our award winning team can help you take your business to a higher level. Call 1-866-748-3625 or visit us online at http://www.frontrunnerpro.com/.