Tag Archives: Funeral Marketing

Funeral Marketing

Be Mobile-Friendly by April 21st or Lose Website Traffic [Google Algorithm Update: How to be Compatible]

Posted by Ashley Montroy

Google has announced some big changes to their search algorithms happening April 21, 2015. When you look at the sheer number of searches that come through Google’s search engine each and every month – it is something every business needs to be aware of.

According to Digital Marketing Ramblings, there are close to 12 billion searches on Google each month – this is desktop and mobile searches. Google’s Matt Cutts recently stated that he “wouldn’t be surprised if mobile search exceeded desktop queries this year”. That combined with this important Google algorithm change is two huge reasons to take the mobile-friendliness of your website very seriously.

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Simple & Affordable Cremation Options Make Good Business Sense

Posted by FrontRunner Professional

The last funeral I attended for a close family member was over 20 years ago. My grandmother, in her mid-80s at the time of her death, had arranged everything. There were several visitations with an open and ornate casket, a full service, and a graveside ceremony. She clearly stated that she wanted all the bells-and-whistles because she had lived a full life and deserved it.

cremation1Those words have stuck with me all these years later. There’s little doubt that my grandmother considered a full, traditional funeral as the ultimate way to define her status. This was the accepted and preferred funeral arrangement – the status quo. Everyone else she knew in her generation had a big funeral and she wanted one too. She could afford it and wanted everyone to know it.

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It All Boils Down to Customer Service

Posted by FrontRunner Professional

marketingMarketing is a tricky beast. It’s a critical element to any business yet most small and medium sized companies don’t have actual marketing departments. Budgets are limited to the cost of advertising without any room to pay outside marketing firms. The advent of technology has added a new twist to marketing trends and companies are scrambling to find someone on staff to maintain websites, blogs, and social media platforms.

For some, they just throw their hands up in the air and admit defeat. They refuse to embrace new marketing strategies because they don’t have the time or resources. They continue to market their companies just as they have for however many years.

This isn’t necessarily a bad thing when the companies instead focus their efforts on providing excellent customer service. It’s one thing to implement marketing strategies but when you get customers through the door, do you create a truly memorable experience? Does your firm ever take extraordinary measures to set yourself apart from the competition? Do you provide a service to your customers that they will then share with their family, friends and beyond? Continue reading

4 Steps to Knowing What Your Community Types into Google

Posted by Ashley Montroy

keywords6Search engines love keywords. In fact, keywords are critical to any funeral home’s Search Engine Optimization campaign. If you don’t take the time to figure out what words and phrases work best, any plans to attract more visitors won’t get very far. And, all the work you’ve put in to your website will be a waste of time and money if no one is actually finding your site online.

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The Top 5 Reasons Your Firm Needs a Responsive Website Design

Posted by FrontRunner Professional

responsive1Responsive website designs are growing in popularity – and necessity – simply because of the increasing number of people accessing websites from mobile devices. Responsive technology is different than mobile technology though because it provides one site for every screen and creates an optimal viewing experience on smartphones, tablets, laptops, and full-screen computer monitors.

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Your Website Design Speaks Volumes About Your Company

Posted by FrontRunner Professional

graphic design word cloudAs a content writer, it’s hard to believe that I would admit this but a website design can make or break the first impression of your company. While I wholeheartedly believe that effective content is king, I happen to sit with an awesome group of graphic designers who have managed to convince me to rethink what I’ve been spouting for years.

Both design and content are critical to attract and retain online visitors. They work in tandem to engage potential clients and re-engage existing ones.

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Sympathy Stores: Hip or Hype?

Posted by Kevin Montroy

symp flowers

You have undoubtedly been hit up at one time or another by the hype of promised profits through the use of sympathy stores and other online selling tools. Before you put your firm’s reputation on the line, there are a few things that you need to know.

 

 

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Be Smart about Social Media

Posted by FrontRunner Professional

Ashley Montroy, FrontRunner Professional’s Marketing and Social Media Manager spoke with Lauren Moore for her article Be Smart about Social Media. The article is published in the March 2014 issue of American Funeral Director Magazine.

The Pew Research Center’s Internet and American Life Project, which has been studying  online adults’ social networking site use since 2005, found that last year, 73 percent of adults that are online are using social networking sites. Like it or not, your customers – and your employees – are using social media, probably on a daily basis. It’s crucial, then, that you consider implementing a social media policy for your funeral home.

AFD Social Media

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Two new FrontRunner offerings bring more visitors to your door

Posted by FrontRunner Professional

fam-famAs part of FrontRunner’s commitment to create effective tools to help funeral homes extend their reach further in their communities, we are pleased to announce that two new services are now available to our clients. Both search engine optimization (SEO) and integrated funeral webcasting services are in-house options that will lead more visitors to your funeral home and make a lasting impression on families.

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How to Satisfy Price-Conscious Families Online

Posted by Kim Stacey

“I’m not sure I want to include pricing on our website.”

Funeral Price ShoppingThat’s one sentence I hear it almost every day. And when I do, you can bet I’m going to share my best thinking with the funeral director in question–whether he or she wants to listen or not. My point? Today’s cost-conscious families are changing the way marketers present their businesses online, and funeral homes have got to adjust to the changes in consumer behaviors and spending.

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