Dealing with loss is often the most difficult time for the family and friends involved. On top of dealing with the death itself, there are so many other factors involved that people in their state of distress would rather not deal with. One of these factors is often travel. About 10% of funeral attendees travel from over 50 miles away to visit the service. Wouldn’t it be nice if you could help take care of any travel accommodations for these grieving travelers without having to do anything? Well as a FrontRunner client, you now can.
We have just released the Funeral Concierge APP free of charge to all new and existing FrontRunner clients. The best part is you don’t have to do anything to get it up and running. However, many of you are probably curious as to what this new feature on your website does, so let’s go over how exactly the Funeral Concierge works.
Most online travel planning tools center their services around either an airport or the exact city center. With Funeral Concierge, the address is pulled from the specific service an attendee wishes to attend and shows them locations within a certain radius of that location. The service dates specified on the Book of Memories page also pre-populate the Funeral Concierge as the attendee is planning their trip, but any of this info can be edited as needed.
Besides the free added service you’ll be providing to families, here are a few more reasons why we think you’ll love the new Funeral Concierge APP:
- It is another source of revenue for your funeral home: You will get a percentage of the profits from those who are using the Funeral Concierge APP. This adds yet another way to generate revenue through your FrontRunner site. On top of this, 10% of the commission that FrontRunner makes from the Funeral Concierge APP will go directly to charity.
- Another service to put you ahead of competition: The Funeral Concierge APP is a great way to differentiate yourself from other funeral homes in your community. It further simplifies the funeral process for families and will put you ahead of the curve in terms of going that extra mile with your services. Families within your community, and those coming from out of town, will spread word of this new and easy to use innovation on your website.
- This is just the beginning: Although in its current stage the Funeral Concierge just allows for travel and accommodation booking right now, there is plenty more to come. This is just the first phase of the APP and we will be working to continually update and evolve the APP so it may better serve families. More services (such as car washes or nearby restaurants and florists) will be added into the system over time, further increasing the usefulness of the Funeral Concierge!
This innovative application comes as a result of a partnership between FrontRunner and Solutionz Technologies. Solutionz Technologies are experts in the travel technology field and the partnership will assist FrontRunner clients in being seen as the leaders in their community.
The Funeral Concierge will be automatically added to your system so you don’t have to do anything except let people know it’s there. However if you do have any questions about this new feature, feel free to contact us at any time!
Ashley Montroy, Marketing Director at FrontRunner Professional, has committed herself to helping funeral professionals understand and excel in today’s digital age. With a long-standing history in the funeral business and her father being a licensed funeral director for over 30 years; she grew up learning the family funeral business. Ashley holds a bachelor’s degree from Carleton University and diploma from Algonquin College. Today, she continues to speak to over 15 state and provincial funeral association groups each year on funeral marketing in the digital age and protecting funeral firms online using experiences and examples from working with thousands of funeral homes in North America through FrontRunner Professional.
