Dealing with loss is often the most difficult time for the family and friends involved. On top of dealing with the death itself, there are so many other factors involved that people in their state of distress would rather not deal with. One of these factors is often travel. About 10% of funeral attendees travel from over 50 miles away to visit the service. Wouldn’t it be nice if you could help take care of any travel accommodations for these grieving travelers without having to do anything? Well as a FrontRunner client, you now can.
We have just released the Funeral Concierge APP free of charge to all new and existing FrontRunner clients. The best part is you don’t have to do anything to get it up and running. However, many of you are probably curious as to what this new feature on your website does, so let’s go over how exactly the Funeral Concierge works.
The Funeral Concierge acts as a resource for attendees who need to travel to the service and more specifically to an unfamiliar city or town. Funeral Concierge is located on each Book of Memories page to make booking travel arrangements a seamless process for loved ones. From here, the individual can simply specify the number of rooms they need and will be given a list of hotels near the service which fit their criteria. They also have the option of booking a flight or car rental as they go through the process.
Most online travel planning tools center their services around either an airport or the exact city center. With Funeral Concierge, the address is pulled from the specific service an attendee wishes to attend and shows them locations within a certain radius of that location. The service dates specified on the Book of Memories page also pre-populate the Funeral Concierge as the attendee is planning their trip, but any of this info can be edited as needed.
Besides the free added service you’ll be providing to families, here are a few more reasons why we think you’ll love the new Funeral Concierge APP:
This innovative application comes as a result of a partnership between FrontRunner and Solutionz Technologies. Solutionz Technologies are experts in the travel technology field and the partnership will assist FrontRunner clients in being seen as the leaders in their community.
The Funeral Concierge will be automatically added to your system so you don’t have to do anything except let people know it’s there. However if you do have any questions about this new feature, feel free to contact us at any time!
Ashley Montroy, Marketing Director at FrontRunner Professional, has committed herself to helping funeral professionals understand and excel in today’s digital age. With a long-standing history in the funeral business and her father being a licensed funeral director for over 30 years; she grew up learning the family funeral business. Ashley holds a bachelor’s degree from Carleton University and diploma from Algonquin College. Today, she continues to speak to over 15 state and provincial funeral association groups each year on funeral marketing in the digital age and protecting funeral firms online using experiences and examples from working with thousands of funeral homes in North America through FrontRunner Professional.