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Funeral Personalization

12 Ways the Book of Memories™ Connects Your Firm to Your Community

It takes more than just a website to successfully compete in today’s changing market. As families and communities continue to

Embracing Technology Any Where, Any Time and at Any Age

Each of us has our own very personal reasons for becoming a funeral service professional. For me, it was my

How families are connecting to share stories and say goodbye

Stories. We love them, We’ve always loved them. Even ‘history’ as a word comes from ‘his’ ‘story.’ We like to

Book of Memories: Stepping Up Personalization Options

A gift from FrontRunner Professional to kick start the new year… As more families embrace their loved ones’ Book of

How to Use Communication Technology to Stay in Touch with Families

Remember when the best communication tools we had available to us–both as “common folk” and as funeral service professionals–were a

How to Successfully Introduce Your Families to the Book of Memories™

I’m going to start this with a story—and I promise to keep it short. Last September, my estranged father died,