If you stay up to date with what is going on in the FrontRunner world, you will know that the Fall is our busiest time. Each year, we celebrate this wonderful season by travelling to State, Provincial and International trade shows. Not only that, but we take some time to focus on professional development as well. This year’s travel is already in full swing and we can’t wait to share our stories with you, catch up with our clients on the road and meet new friends along the way. Here is a snapshot of where we are going to be over the next few weeks and a small recap of where we have already been. If you are able to, we would love to connect at any of these events.
The Centre for Disease Control and Prevention (CDC) defines an epidemic as “the occurrence of more cases of disease than expected in a given area or among a specific group of people over a particular period of time.” By this definition, the drug problem in the United States, and more specifically the use of opioids, is an epidemic. One that does not discriminate against any race, socioeconomic status or community. One that doesn’t recognize county borders or city limits. One that, for too many years, has taken lives, broken families and, in many cases, puts more than just users at risk. Family members, friends, first responders, bystanders, coroners, funeral directors and anyone who comes into contact with victims of drug addiction are all put in harm’s way. So for every death that occurs as the result of an overdose, there are many people whose lives are greatly impacted. This is not an isolated issue. It is a problem for everyone.
There was a time, not too long ago, when having a funeral home website meant that your firm was progressive, approachable and tech-savvy. Unfortunately, having a web page is not what it used to be. Nowadays, families are not so easily impressed by the fact that your funeral home is available online. It’s something they have come to expect; what one might call the bare minimum. As a result, we thought it would be a good idea to share some helpful tips for improving your website and making the absolute most of your online presence. Follow these five steps to help your firm rank better on Google, bring more families to your site and ultimately offer them a better experience once they are there.
For many funeral homes, the world of social media remains mysterious and uncharted territory. Though it is widely understood to be a valuable asset that helps drive business growth, funeral professionals are still intimidated. We understand. Social media takes organization, commitment and creativity. Most crucially, it takes plenty of time. And time can be a rare commodity, as any funeral home employee will tell you. As a result, dedicating hours to social media may be more than just daunting. It can be downright impractical for some firms.
The days of families needing or wanting to walk into a funeral home for the entire funeral planning process are coming to a close. Just as the days of brick & mortar shopping begins to meet a similar end. Everything nowadays is about convenience. Who can get it to me the quickest? Who allows me to do everything online, from the comfort of home? Who offers the most flexible payment options? These are the questions that shape the decisions of modern consumers. Sure, older generations still maintain loyalty to businesses who have been reliable in the past. However, young people hold much fewer allegiances, if any – opting to instead buy from companies that offer the most convenient buying experience above any other factor. For funeral homes, the new challenge is catering to these consumer habits and continually finding ways to create convenient experiences.
For funeral homes, email marketing is one of the most effective ways to reach consumers. Despite all of the attention (and budget) paid to ‘newer’ platforms like social media, automation and search engine marketing – sending an email is still the most direct way to get in touch with families in your community. The only problem is getting their contact information in the first place. You see, lots of local firms struggle with creating and maintaining email lists that truly help their business. Some suffer from not being able to get enough addresses and others are burdened with too many addresses that will never result in new customers. There is some good news, though. It isn’t actually that hard to build a perfect list for your funeral home email marketing. Here are 6 helpful tips to help that will actually help you grow.
It was just a little over two years ago when we first introduced our funeral home social media marketing program to the death care industry. Since then, we have worked with over 100 funeral homes around North America to help them establish more meaningful relationships with the communities they serve, connect with younger demographics and showcase the more relatable side of their business.
The results have been nothing short of fantastic, with our clients growing unprecedented audiences and becoming more visible online. And as much as I would like to dedicate a post to revelling in the successes our program has had, it may be more fun to look at where the world of funeral home social media marketing is headed two years from now.
Let’s take a break from the business world to talk about something a little different. At FrontRunner, we normally strive to help you harness the latest technology, grow your business or market like a rock star. Today, however, we want to help you look further into one of life’s most valuable relationships. In this industry it is all too easy for us to forget about the little things in life and with Father’s Day around the corner we figured it was a great opportunity to cover a more personal topic.
Today, things change fast. The information age created a world where more has been available to us than ever before. Never before have consumers been able to access such a breadth of information and use it to their advantage. Everywhere you look, people are using multiple devices to find out what they want to know and are making increasingly stringent purchasing decisions. What does this mean for your funeral home?
Have you been wondering how to improve your funeral home website and get more visitors? I have some good news for you. It is not going to be difficult. Actually, making a few small changes can go a long way to improving your funeral home’s online presence. Some of them involve nothing more than starting better online habits. Others, simply require you to have the flexibility to edit your site easily. However, all of them are a surefire way to make your site more engaging. In this post, I am going to share five new tips that will bring more people to your web pages and win them over as customers once you do.