Category Archives: Community Building

Father’s Day: 9 Things Dad Was Right About The Whole Time

Posted by Brandon Meawasige

Happy Father's Day

Let’s take a break from the business world to talk about something a little different. At FrontRunner, we normally strive to help you harness the latest technology, grow your business or market like a rock star. Today, however, we want to help you look further into one of life’s most valuable relationships. In this industry it is all too easy for us to forget about the little things in life and with Father’s Day around the corner we figured it was a great opportunity to cover a more personal topic.

For funeral directors, this post should serve as a reminder that helping memorialize someone is about understanding the subtle impact that they had on the lives of those close them. Especially when helping with the loss of a parent, getting to really know the children can reveal plenty of beautifully useful information. It’s the extra step that makes a big difference.

Most important of all, this should put a smile on your face.

When I was a teenager, spending time with my parents wasn’t the cool thing to do. The idea of coming home from school every day only to follow more rules was a source of great aggravation for me, to say the least. Having some ever-present authority looming over my actions seemed unjust and certainly had nothing to do with my best interest. My father insisted on my education taking precedence over everything else and would relentlessly impart upon me the wisdom of self-improvement. At the time, the last thing I wanted to hear was how I could do better. Homework this, practice that and don’t forget to help your mother with (insert household duty here). He expected more from me than I ever did of myself and despite my misplaced resentment, that was the most important thing he did.

Looking back, there was actually nothing cooler than spending time with my folks and I became who I am today because of it.

As Father’s Day approaches, it is important for all of us to reflect on the impact that our dad’s have had on our lives.

I am fortunate enough to still have my old man, but not everyone is as lucky. That being said, a great way to celebrate this holiday is to positively look back on the time you shared with dad, or whatever you know him as.

The more I talk to people about this, the more it becomes apparent that everyone has learned something profound from their father. Whether, at the time, it seemed like it or not. This post is dedicated to those lessons, the things that he was right about. The things we all swore weren’t true or didn’t make sense. The stuff that wasn’t cool.

Maybe He Was Right After All

Here are the 9 most common lessons I have heard from people, some of which I know from personal experience, that prove dad was right about a lot more than anyone would like to admit.

1. Get a good night’s sleep

This one’s a classic. As a kid all I wanted to do was stay up late like a grown up. Getting a good night’s rest didn’t matter. Though, now that my career is underway, nothing is more valuable. Sure enough I am able to choose my bedtime like a grown up, it just tends to be earlier than later. Certainly not what I pictured as a kid.

2. Stand up for yourself

No one in life is going to protect you everyday. It just isn’t possible. You can have people in your corner, sure, but they have their own lives to worry about. Don’t let people take advantage of you and always look out for yourself first.

3. Study, study, study

Getting an education is important but this particular lesson doesn’t apply to the classroom alone. Whether you are pursuing a degree or honing a craft, you can only become the best by studying, practicing and knowing your stuff. Despite struggling with this concept as a free-spirited youngster, it seems all-too-obvious now.

4. Mind your manners

Though it was a hardship to have someone fawning over your dinner-table etiquette or insisting that you hold the door open for others – common courtesy can take you a long way.

5. Listen more, talk less

There is plenty to be learned from people by simply hearing what they have to say. Despite our temptation to talk about ourselves, even listening to someone talk about how his or her day was can be enlightening.

6. Always help when you can

Whether it’s the old lady crossing the street or a briefcase full of someone’s papers blowing around the sidewalk, lend a helping hand, for no other reason than to make the world a better place. You always have time for that.

7. Look the part

Dress for success. Maybe it wasn’t cool in middle school. But how you present yourself says a lot about you. Putting your best foot forward should be a daily goal. Not dreaded like the sweater you had to wear to family dinners.

8. Be Practical

Practical is like a swear word to teenagers. It’s the anti-fun, but as grown ups things like good gas mileage, sensible footwear and umbrellas make a lot more sense.

9. Respect

No matter where you go or what you do, respect is a human language that transcends borders and all other barriers. Respect for yourself and others is one of life’s most important practices, not a chore.

Happy Father’s Day From The FrontRunner Family!

Whether you are celebrating with your dad this Father’s Day or fondly remembering the time you shared together, be thankful for it. There is a special bond with our dads that can never be broken. Even if you never knew him, he is part of who you are.

They say that apples do not fall far from the tree. And to a certain extent that is true for all of us. Take some time and think about just how cool that is.

What lessons did you learn from your dad? We want to hear about them.

From everyone at FrontRunner, we wish you a happy Father’s Day!

7 Ways Your Funeral Home Can Connect With The Community

Posted by Tommy Heigh

Connecting your funeral home with the community

As a funeral director, your first priority is to serve families and help them in their time of need. For many funeral directors though, this trait doesn’t go away when you leave the funeral home.

Many family members of funeral directors often share stories about how they’re always going out of the way to help others whenever the opportunity arises. They’re walking through a restaurant and see a rug is bunched up, they stop to fix it. An elderly woman is struggling to load her groceries in the car, they put them in the trunk for her.

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ICCFA 2018 Preview: Our Favorite Things To Do In Vegas + A Guide To The Show

Posted by Ashley Montroy

With the International Cemetery, Cremation and Funeral Association (ICCFA) 2018 convention quickly approaching, many in the funeral industry are preparing to descend upon the Mojave Desert for what is sure to be an exciting show. At FrontRunner, Las Vegas is one of our favourite places to travel and we wouldn’t want to let you go there without some suggestions from the team. Over the past few weeks we have compiled a list of things you should do while in Sin City and we even created a comprehensive guide to the show which can be downloaded at the end of this post.

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Spring Cleaning At The Funeral Home

Posted by Brandon Meawasige

Spring cleaning tips for funeral homes

So, your New Years resolutions did not go as planned. But hey, maybe they did and to those of who you kept your self-improvement promises and have thus far made bountiful strides towards achieving your goals for 2018 – we commend you. As for the rest of us, the upcoming season provides a second opportunity for a fresh start. Spring cleaning, or the yearly practice of shedding the old and celebrating the new, is a great way to take stock, reevaluate where you stand and plan for the future. Whether it’s at home, at the office or for your entire funeral business – here are few ways that you can make the most of your Spring cleaning efforts this year.

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An Open Letter To Funeral Directors

Posted by Jules Green

Dear Funeral Directors,

Getting ready to start at FrontRunner seven years ago, I had no idea what I was in for. I understood the business, but could not have been less prepared for the job. Working in palliative care, I was no stranger for death – but funeral homes were still somewhat of a mystery to me. To be truthful, the death care industry is not something I saw myself getting into. However, I quickly learned about the men and women who work in this wonderful industry. I learned about your daily lives, the way you help communities and your dedication to others.  It didn’t take long before I was hooked.

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Prep Arts: In the New Year, I Resolve To …

Posted by Lance Ray

funeral professionals New Years resolutions

A new year always brings new resolutions to improve, whether in personal or professional areas. There’s always something that we might do better and this can apply to new embalmers as well as veteran embalmers. As Rod Serling of The Twilight Zone might have said, “submitted for your approval” are ten resolutions for 2018:

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Boston Bound: How To Make The Most Of NFDA 2017

Posted by Brandon Meawasige

With the 2017 NFDA International Convention & Expo fast approaching, the FrontRunner team could not be more excited to be headed down to Boston. We had such a wonderful time with all of you in Philadelphia in 2016 and can’t wait to share what has been the biggest and most innovative year in our company’s history. We released several new technology solutions for funeral homes like our DIY website platform and video condolences feature. We also became the first in the death care industry to partner with GoFundMe to release A Helping Hand compassionate funding. It sure has been busy around here and it’ now time to celebrate. In addition, it would not be the NFDA convention without a look to the future, that is why we are bringing a special 2018 sneak preview (among other surprises) to the trade show floor. To see it all first-hand visit us in booth 2811, you wont be able to miss it (trust me). We also have a thing or two to share with you that will help your funeral home make the most of the convention experience and enjoy your time in Boston.

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Funeral Home Social Media: Make Facebook Work For Your Firm

Posted by Brandon Meawasige

funeral home social media


For many funeral homes, the world of social media remains mysterious and uncharted territory. Though it is widely understood to be a valuable asset that helps drive business growth, funeral professionals are still intimidated. We understand. Social media takes organization, commitment and creativity. Most crucially, it takes plenty of time. And time can be  a rare commodity, as any funeral home employee will tell you. As a result, dedicating hours to social media may be more than just daunting. It can be downright impractical for some firms.

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Introducing The National Obituary Registry: Putting Funeral Professionals Back In Control

Posted by Ashley Montroy

At FrontRunner, we are more than just a website and technology provider. We work each and every day to help funeral homes around North America build better businesses and become institutions in their community.

When it came to the next thing we’d bring or help bring to funeral service, we knew it had to be a platform to help funeral homes take back control of their obituaries, something we’ve voiced our concern over for years. Unfortunately, the FrontRunner team couldn’t lead this up because of the growth of our company, so we aligned ourselves the right people, and financially supported them with one goal in mind: to protect the future of funeral service.

We are proud to introduce the National Obituary Registry, an organization that empowers funeral homes to benefit from their own obituary traffic, generate more revenue and provides them every necessary touchpoint families want. But we can’t do this alone and require the support of professional associations, newspapers, other technology vendors like us and ALL funeral homes around the continent. Together, we can make change happen.

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Are You Ready For The 2017 ICCFA Convention & Expo?

Posted by Ashley Montroy

As our team finishes the final preparations to head the International Cemetery, Cremation and Funeral Association (ICCFA) convention next week, I wanted to take a minute to share some of the things that make it a place that I enjoy returning to again and again! Nashville is one of my absolute favorite cities, whether going for work or for fun (or both)! If you’re heading there next week, you’ll want to make time to take in some of these amazing things that Nashville has to offer. Let me give you some things to take in from experience.

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